Shipping policy
Shipping Policy
Thank you for shopping with Veltrix. We are committed to delivering your orders safely and on time.
Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Estimated delivery timelines:
- Metro cities: 3–7 business days
- Other locations: 5–10 business days
Delivery times may vary depending on location, weather conditions, courier delays, or high order volumes.
Shipping Charges
- Free shipping may be available on selected products or promotional offers.
- Standard shipping charges may apply depending on the order value and delivery location.
Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS to monitor your shipment status.
Delays
While we aim for timely delivery, Veltrix is not responsible for delays caused by:
- Courier service disruptions
- Natural events
- Incorrect shipping details provided by customers
Incorrect Address
Customers are responsible for providing accurate shipping information. Veltrix will not be liable for orders shipped to incorrect addresses provided during checkout.
Contact Us
For shipping-related queries, contact us at:
Email: support@veltrix.store
Business Name: Veltrix